Refund Policy

At CloudFyt, we strive to ensure your satisfaction with our gym management software. This Refund Policy outlines the conditions under which refunds may be granted for our subscription plans and services. Please review this policy carefully.

1. Free Trial

CloudFyt offers a 14-day free trial with no credit card required. No charges are incurred during the trial period, and therefore, no refunds are applicable. You may cancel your trial at any time without obligation.

2. Subscription Refunds

Our subscription plans (Starter, Pro, Elite) are billed monthly or annually, as selected during signup. We offer a 30-day money-back guarantee for new subscribers. If you are not satisfied with the Service, you may request a full refund within 30 days of your first payment by contacting support@cloudfyt.com. Refunds will be processed within [X] business days to the original payment method.

3. Non-Refundable Cases

Refunds will not be provided in the following cases:

• Requests made after the 30-day money-back guarantee period.
• Partial months or unused portions of a subscription term.
• Failure to cancel a subscription before the renewal date.
• Violations of our Terms and Conditions.

4. Cancellation Process

You may cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to the Service until the end of your current billing cycle. No further charges will be applied.

5. Contact Us

For refund requests or questions about this policy, please contact us at:

Email: support@cloudfyt.com

Last Updated: May 28, 2025