Fulfillment & Delivery

Shipping & Digital Delivery Policy

Last Updated: September 2026 · 100% Instant Cloud SaaS Provisioning

CloudFYT provides a cloud-based Software-as-a-Service (SaaS) gym management platform. Because all services are delivered digitally over the Internet, no physical goods or parcels are shipped, and no physical delivery fees apply.

1. Nature of Our Digital Service

CloudFYT is an online software platform accessed via web browsers and mobile applications. All features, modules, member directories, billing tools, and automated messaging engines are hosted on secure cloud infrastructure and made accessible immediately upon account creation.

2. Immediate Account Provisioning

Delivery of the Service occurs electronically and instantly as follows:

  • Free 14-Day Trial: Instant activation upon registering your email and gym details. Your tenant workspace is provisioned within 30 seconds with zero credit card required.
  • Paid Subscription: Upon successful transaction verification via our payment gateways (UPI, Cards, Net Banking), your account tier is upgraded automatically within minutes.

3. Delivery Confirmation & Access Credentials

Immediately following signup or payment, a welcome message and setup confirmation are dispatched to your registered email address and WhatsApp number containing:

  • Your private account login link and workspace credentials.
  • Receipt and GST/VAT compliant digital invoice in PDF format.
  • Direct link to schedule your complimentary 1-on-1 VIP onboarding call.
  • Access to user documentation, training guides, and support channels.

If you do not receive access confirmation within 10 minutes, please inspect your spam or promotional folders, or contact our 24/7 activation desk at [email protected].

4. Over-The-Air Continuous Updates

All software updates, performance enhancements, security patches, and newly released features are delivered over-the-air (OTA) across the cloud. You will never need to download manual installation files, patches, or local database servers to stay up to date.

5. Zero Shipping Fees

Because no physical delivery is involved, CloudFYT charges ₹0.00 / $0.00 for shipping, packaging, or handling. Any hardware items (such as third-party barcode scanners, thermal receipt printers, or biometric devices) purchased independently by the gym are governed by the respective hardware manufacturer's fulfillment terms.

6. Delivery Assistance & Onboarding Support

If you encounter any difficulty logging into your tenant workspace or accessing your subscription features, our operations team will assist you immediately:

CloudFYT Customer Fulfillment

Average resolution time under 15 minutes

[email protected]
Contact Activation Desk